Frequently Asked Questions

What is a West Indian Bangle or Bayra?

West Indian Bangles are a tradition of the Caribbean Islands. They were originally created through the unison of East Indian and African designs. These West Indian Bangles are typically worn in pairs but I price and sell them individually so you can choose how many you want to buy. These bangles are unisex such that both men and women wear thick bangles and thin bangles although men tend to prefer the thicker ones. They are often given to children to remind them of their heritage.

How do I put on and take off a bangle?

To put on the bracelet or bangle watch this video.  https://www.youtube.com/watch?v=GAshFvhshQc

To take the bracelet or bangle off watch this video.  https://www.youtube.com/watch?v=5SDKO1-BuDM

How do I find my wrist size?

Using a measuring tape
Starting at "0", wrap the tape around your wrist bone snugly to your skin. We need your exact wrist measurement. Mark where the ends of the tape measure touch. Do not add or subtract from this measurement. Download Ruler Here

Using a piece of paper
Starting from the edge of a piece of paper, wrap the paper around your wrist. Mark with a pen where the paper's edges touch. Then, link up paper against a ruler and. Provide your exact wrist measurement in inches.

Ordering a bracelet
Please keep in mind It is important when you are ordering your bracelet that you measure your wrist size and add 1/2" to provide for a comfortable fit.

How do I start a return?

Send us a message and we will start the process with you.

What should I do if my item breaks?
If the item breaks as a result of manufacturing defect we will gladly replace or refund the item as long as it is within 60 days of purchase. Please contact us with images of your item and we will work with you from there. We are not liable for items that break as a result of misuse or accidents. However, in most cases, they can be easily repaired at your local jeweler.

How do I know what size bracelet for my wrist?

Measure your wrist with a tape measure. if you want a loose fit add half an inch to a full inch. If you want a snug fit add a quarter inch.

Do you do custom work?
Unfortunately we do not do custom jobs at this time.

Where are you based?
We are based in the United States. Specifically, Clearwater SC.

Where are your items produced?
We produce the majority of our Jewellery right here in the USA.
This is supplemented with some production done in Trinidad, W.I.

Do you have a showroom or store I can visit?
We do not. All of our sales and marketing is done online, allowing
us to reach a much more diverse market.

What does .925, 10k, 14k, etc mean?
.925 stands for the sterling silver that we use to make our jewelry. 10k and 14k are the karat gold we use to make our jewelry.

Are your items stamped? 
Yes. All of our items are stamped with the metal quality of the item. 

What does 090, 110, 125, etc mean?
090, 110, 125, and any other number you see in the description are the thickness of the bracelet used in the jewelry. These numbers translate to actual dimensions. For example, 110 is .110" or 2.8mm. As the numbers increase, so does the thickness of the bangle. 

Below are some pictures of the gauges to help guide your decisions


   

I ordered the wrong size. What should I do?

message us and we can talk about a 1 for 1 replacement. After 30 days of receiving the item we will not do returns.

I saw a photo of 2 bracelets together. Why did I only receive one?
Those are promotional images only. Each item is sold individually and is priced as such.
An exception would be earrings which are always sold as a pair.

Can I return engraved items?

Yes, personalized items can be returned. However because we will have to scrap the item there is a charge of 15%.

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